At Community Bank & Trust, we've developed a powerful corporate culture, one that's evident in every facet of our organization. It's based on the common goal of providing exceptional, personal service and built on the core values of teamwork, mutual respect, and honesty. There are no greater assets than our employees and it shows in our work environment, community focus, employee programs, and benefits.
Providing forums for open communication and avenues for recognition are important aspects of a positive work environment. That's why staff members from every department are represented on the Employee Relations Committee, a group dedicated to addressing the needs of our workers. In addition, employees are encouraged to submit their ideas for improvements, whether functional, structural, or otherwise, through the Promote Employee Participation (PEP) program. Finally, employees have an opportunity to reward one another for going above and beyond through Star awards. Every employee can be given an award for everything from providing exceptional customer service to aiding a fellow co-worker.
As a community-focused bank, one of our goals is to positively influence the Waterloo area. At Community Bank & Trust, we go one step further than accepting community service. We promote it, support it, and recognize the impact our employees make in the community through the CARE Program. Employees are encouraged to volunteer during or after business hours for any number of community based organizations. Each employee submits their volunteer activities, which is included in their employee file and recognized during their annual review.
Each year, Community Bank & Trust hosts a number of employee events. The only objectives are fun and fellowship. In addition, employees gather annually for a company-wide annual retreat. The day away from the office promotes discussion on many topics and features fun team-building exercises.