Customer Service

Our Customer Service Department is available Monday - Friday from 8:00 a.m - 5:00 p.m. and on Saturday from 8:00 am - Noon.

Phone: 319.291.2000

Customer Service Inquiry form.


24 Hour Phone Banking

Our helpful interactive phone prompts will guide you through the process of transferring funds and reviewing account activity.

Toll free. 1.866.855.8811


Visa and MasterCard Contact Information

Check / Debit Cards

Lost or stolen Visa Check or Debit Cards - 1.800.554.8969.

Visa Check or Debit 24 hour support line - 1.800.262.2024


Credit Cards

Lost or stolen Visa or MasterCard Credit Cards - 1.877.954.0190.

Visa or MasterCard Credit Card 24 hour support line - 1.877.954.0190


Locations and Hours